Frequently Asked Questions

Why should I book Pink Orchid Studio?

You have spent countless hours putting together your big event, traveled continents to select the perfect outfit and matching jewels, but the most important detail remains – how will you – the centre of it all – put your look together? Our expertise is your peace of mind. At Pink Orchid Studio we have been trusted by international clients from all cultural backgrounds to help put their best face forward. No detail will go unchecked, your outfit will be dressed and pinned professionally, your hair and makeup will last, and you can concentrate on celebrating your day feeling your best. All photographs on this site have been taken with a basic SLR camera and photoshop has not been used on any of the makeup or hairstyles in these images. You will not only look great in photographs but more importantly in person also. Professionally applied makeup will help complete the look you spent so many months pulling together. Just a simple professional application that takes into consideration your unique features can have surprising effects. Together with a professional photographer, you will see amazing results in your photographs. Getting rest is key in putting your best face forward on your wedding day – lack of sleep may lead to puffy watery eyes and inflamed skin. We only take one bridal booking per morning and we start Sikh weddings out at 5am.

Where can I purchase Pink Orchid Studio Cosmetics?

Our products are available 24/7 on our website,, as well as the following retailers! Please do call ahead to ensure stock!




• The Lab
2303 4 St SW, Suite 100A, Calgary, AB T2S 2S7, Canada
(403) 245-0438




• Pure Escape
7761 6th St, Burnaby, BC V3N 3M9
(604) 523-0229


• Profile Laser Center
4777 Garden City Rd #1510, Richmond, BC V6X 2K5
(604) 278-3700


• Fresh Canvas Spa,
108-8077 King George Boulevard,
Surrey, British Columbia, V3W 5B4
(604) 591-9345


• Funk n Frost at Guilford Town Centre,
10355 152 St, Surrey, BC V3R 7C1
(604) 585-8554


• Fresh Look Laser,
206 – 6628 Fraser Street Vancouver BC V5X 3T5
(604) 321-4578


• La Lash and Beauty Bar in Morgan Crossing,
106, 15745 Croydon Dr, Surrey, BC V3S 0C5
(604) 531-7787


• Red Lotus Spa and Laser,
33341 S Fraser Way, Abbotsford, BC V2S 2B2
(604) 852-8929




• Divine Spa,
55 Dusk Dr #1, Brampton, ON L6Y 5Z6,
+1 905-866-6868




• The Make Up Bar London




• Noor Beauty Bar
3890 Truxel Rd #400, Sacramento, CA 95834, USA
+1 916-634-4685


Are you a retailer who wants to join this list? Email us at

What is the return policy on cosmetics?

Unfortunately due to hygienic reasons we are unable to return cosmetics. Any manufacturers defects however are considered on a case by case basis. If you feel you have a manufacturers defect in your products, please send us a detailed email including photos to

Do you have experience in working with my skin tone/type?

We work full time in the makeup industry – in doing so we are constantly presented with various skin tones and conditions. Whether you are dark, olive, oriental, or have skin concerns such as scars, redness, uneven skin tone or acne – we will be able to help you look radiant for your wedding.  The products we use include but are not limited to MAC Cosmetics, Smashbox, Chanel, Bobby Brown, Makeup Forever etc.  We are skilled in matching foundation exactly to your undertone. No ashy, cakey or pale foundations will be used! Please take a look at our portfolio to see our work.

Can you work with my hair to get the desired style I like?

At Pink Orchid Studio, we have worked with clients with very thin hair to thick course hair.  We do recommend that you collect pictures of your desired hairstyles and we will work together to achieve your dream look.  We use various synthetic and real hair extensions to create your desired hairstyle.  If you can dream it, we can achieve it.   If you require real human clip in hair extensions – we recommend 20″ with clips sewn in.  Clients will be responsible for the cost providing these extensions, we do have our own line of AAA Remy hair extension available for sale at our studio.

Who can receive our services?

We do runway, fashion, editorial, portfolios, weddings, graduations, and any occasion where you need to stand out from the crowd. We do specialize in wedding and glamour hair and makeup application. Male grooming is also available and is highly recommended for the groom to help discreetly cover imperfections and control shine for photographs.

How long does a makeup application and hairstyling take?

We ask that you please allow 2 to 3 hours to ensure perfect makeup application, hairstyling, and dressing services. To avoid timing issues please allow the minimum, plus extra time to get dressed, take photographs and get to your ceremony on time. We only take one bridal booking per morning and we start Sikh weddings at 5am..

Will my makeup last all day?

Professionally applied makeup will last the duration of your wedding day with proper care. Quality products are always used and steps are taken to ensure your makeup lasts. We will provide you with tips for wedding day touch-ups and a list of must-haves. We do provide lip touch ups for bridal clients. We do also suggest clients purchase blot paper or light powder to keep their t-zone oil free and makeup fresh looking throughout the day. Also please avoid makeup transfer by avoiding contact with your face throughout your day (ie hugging relatives cheek to cheek, if you cry – pat your tears with a paper towel, do not wipe your face, etc). Most of the products we use are water resistant in nature. We do suggest once your makeup is complete that you eat with a fork and knife and drink with a straw to ensure your makeup last.

Do you travel outside of Vancouver, BC for work?

Yes we are available to travel.  We have had clients fly us all over North America and the Carribean for destination weddings. Additional travel/accomodation costs would be covered by the client.  Contact us for more details.

Do you provide trials or consultations?

Consultations are free – where we sit and meet with you, go over your outfits, jewelry, and pictures of hair and makeup ideas so we are on the same page the day of. This is where you can meet with us to discuss your preferences for makeup and hairstyles on your wedding day. We will look over your outfits and jewelry and take notes so the look can be created on your wedding day. If you would like a dress rehearsal, that is available upon request at an additional fee. We will apply complete makeup and hairstyles for you and take notes so the look can be recreated on your wedding day.

Any Tips for consultations and dress rehearsals?
  • Collect magazine pictures of makeup and hair styles you like. Think about what you like and don’t like about the makeup and hairstyles in your reference picture. We can combined the things you like to create the look you prefer
  • Have clean makeup free skin at your dress rehearsal
  • Please try all of your jewelry on prior to purchase to make sure no repairs or additional work is required.
  • Bring your bridal outfits and jewelry with you to your consultations or dress rehearsal
  • Please ensure all zippers and buttons on your outfits are working and intact
  • Keep it intimate – one on one consultations work best, but feel free to bring a family member or friend. This allows us to work together on your desired look.
How do I book POS for my wedding?

Please contact us to make arrangements to book us for your event.  We will meet with you to go over a contract, and provide you with a receipt.  We do require a 50% deposit, with the balance due on the date of your event.  Its very common for brides to book us upto 2 years in advance, and then a meeting is set up once you have purchased your outfits and selected your jewelry.  If you have us booked for multiple events, will go over over all your outfits and jewelry to ensure we have completely different looks for all of your wedding and prewedding events.  We will travel to you on your wedding and reception date, all prewedding event appointments are completed at our Studio.

What should I do the day of my appointment?
  • Have a light and healthy breakfast before our arrival – which is typically at 5am for Sikh weddings
  • Be wearing your wedding outfit top upon our arrival
  • Have your hair blown out straight (washed the night before is fine) with no product in it
  • Have an area set up with good lighting with two seats – one for you and your makeup artist in front of you near a window to allow in natural light
  • Have a table set up beside you near an electrical outlet to plug in our hair tools. You hair artist will be working behind you as you have your makeup done face to face with your makeup artist
  • Please try all of your jewelry on prior to purchase and again before your wedding day to make sure no repairs or additional work is required
  • Have all your jewelry and accessories laid out nearby for access after your hair and makeup is completed
Beauty Tips

We do understand that there are celebratory events leading up to your big day. These events can stress out your body so here are a few tips to help us put your best face forward :

  • Avoid high fat, high salt foods, and alcoholic beverages the days leading up to your event to avoid water retention
  • Drink 8 glasses of water a day to avoid water retention get at least 30 mins of exercise a day – this will reduce stress and improve your general sense of well being
  • Get as much sleep as possible the night before your event, this will visibly improve your skin tone and your sense of well being.
  • If your hair is dry, get a deep conditioning hair treatment 7 days before your events (if any closer to the date it may in fact weigh your hair down)
  • Have any facials or skin treatments at least 14 days before your event to avoid any residual skin trauma or redness
  • Have all hair cuts and hair color treatments 30 days before your event – if it doesn’t turn out exactly as planned, there is time to correct it
  • If your hair is oily, purchase Neutrogena Anti-residue Shampoo to clear the hair of buildup 7 days before your wedding
  • Once your makeup is complete – eat with a fork and knife and drink fluids with a straw to ensure your makeup lasts
Is my deposit refundable?

Deposits are generally non refundable – but we do understand that circumstances may arise where a wedding date may change or be cancelled in case of emergency.

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